ThermaCELL products and accessories are guaranteed against defects under normal use for one year from the date of purchase. If your product fails to perform satisfactorily because of defects in materials or workmanship, it will be repaired or replaced free of charge. Contact customer service at (866) 651-7579 for assistance.
Please complete the form below to register Heated Insoles or Heat Packs. (The form is not required for chargers or other accessories.) ThermaCELL does not share customer information with other companies.